Ooredoo Maldives has relocated its main franchise store, Ooredoo Experience Centre Male’ to a new location in G. Asdhoo, situated on MajeedheeMagu. The newly launched Ooredoo Experience Centre (OEC) has been designed to offer customers a full portfolio of the company’s leading products and services, with the promise of an exceptional customer experience.
The new OEC Male’ was officially launched at a special ceremony tonight, by Ooredoo Maldives CEO, Vikram Sinha, Head of Customer Care, Gulnaz Mahir, and Ooredoo’s Brand Ambassador and national football sensation, Ali Ashfaag.
Ooredoo Maldives CEO, Vikram Sinha: “We’re extremely pleased to launch our new Ooredoo Experience Centre in Male’, as part of our expansion plans for the year, in order to reach more of our customers and meet their growing demands. As the Maldives moves towards becoming a digital nation, we are focused on ensuring that our customers are able to receive what they need online;
through digital avenues such as My Ooredoo Portal and My Ooredoo App, which allows customers to get our services from wherever they are, and whenever they need it. However, we also understand that the face-to-face experience available at our stores, is quite irreplaceable. With this in mind, we will continue our work to enhance the experiences that our customers have with us, both online and offline.”
OEC’s across the Maldives offer customers access to the wide variety of products and services offered by Ooredoo, allowing them to enjoy a fast and convenient customer experience, in a warm and welcoming environment.
The new Experience Centre in Male’ also connects customers to exclusive services such as Ooredoo Business, Mobile Money and Mobile Number Portability services. Customers will also be able to redeem their Vedhun loyalty points for an array of exciting benefits and services, at the new centre.
New experiences that can be enjoyed by customers at the new OEC Male’ also include quick counters, where customers will be able to receive assistance on minor tasks such as recharging, balance checks etc., without waiting in a queue. Furthermore, customers visiting OEC Male’ will now have the opportunity to explore and test out innovative devices offered by Ooredoo, including O-locate,
Ooredoo Mi-fi, Ooredoo Satellite Phones and more. OEC Male’ also hosts a special premium lounge, especially designed to cater for our most exclusive Club Premier customers.
Opening hours for OEC Male’ will remain unchanged from 09:00 - 22:00 hrs from Saturday to Thursday, and from 14:00 – 22:00 hrs on Fridays.
Ooredoo customers will also be able to receive support from Ooredoo’s Business Partner Shops and Sales Partner Shops, available across all inhabited islands in the Maldives.
Ooredoo Experience Centre moves to new location, with enhanced experiences for customers
